E-commerce shops
Delivery, returns, product fit, stock questions, order support, and buying hesitation.
Shoppers get quick answers before they leave, and high-intent questions can become captured leads.
Use cases
Support flows for websites, stores, and service teams.
Use one AI support widget for repeat questions, source-backed product answers, lead capture, and escalation to a human.
Service and e-commerce websites
Built for websites where every missed question can become a lost buyer.
For Lithuania and Baltic service SMBs and e-commerce websites, HiAgent can answer repeat questions from approved website sources, collect lead details, and hand uncertain conversations to the team.
Request website previewClinics and appointment services
Opening hours, booking rules, preparation instructions, cancellation policy.
Visitors get fast answers and leave contact details when they need a human callback.
Agencies and consultants
Services, pricing ranges, project fit, onboarding steps, and proposal requests.
Qualified prospects reach the team with the original website question attached.
Repair, installation, and local service teams
Coverage area, emergency availability, warranty terms, visit timing, and quote requests.
After-hours visitors can still become captured leads instead of leaving the site.
Focused landing pages
Start with the buyer type closest to your website.
Shopify support widget
AI support widget for Shopify stores.
Answer shipping, returns, product-fit, discount, and order questions from approved store sources, then capture shoppers who need human follow-up.
View pageWooCommerce support widget
AI support widget for WooCommerce stores.
Give WordPress and WooCommerce visitors answers from approved product, policy, and FAQ sources while capturing leads that need follow-up.
View pageService business widget
AI support widget for service businesses.
Answer pricing-fit, booking, coverage-area, warranty, and quote questions after hours, then capture the visitor details your team needs.
View pageSearch-focused pages
Match the problem your visitor is searching for.
AI customer support widget
AI customer support widget for website visitors.
Answer repeat support questions from approved business knowledge, capture useful leads, and route uncertain conversations to a human.
View pageAI chatbot for website
AI chatbot for websites that need controlled answers.
Use a website chatbot that answers from your own pages and documents instead of giving open-ended generic responses.
View pageSource-based AI chatbot
Source-based AI chatbot for controlled website answers.
Ground visitor answers in approved sources and use missed-question review to improve the content behind the chatbot.
View pageLead capture chatbot
Lead capture chatbot for support questions that turn into sales.
Answer common website questions first, then collect visitor details when the conversation needs a quote, callback, or human reply.
View pageHuman handoff chatbot
Human handoff chatbot for questions AI should not finish alone.
Let AI handle repeat website questions while routing uncertain, sensitive, or high-value requests to a human.
View pageChatbase alternative
Chatbase alternative for source-based website support.
Consider HiAgent when you want a website support widget focused on approved sources, lead capture, missed questions, and human handoff.
View pageIntercom AI alternative
Intercom AI alternative for lean website support.
Use HiAgent when you need a focused website support widget for approved-source answers, lead capture, and simple human handoff.
View pageZendesk AI alternative
Zendesk AI alternative for website-first support.
Choose HiAgent when your first need is a source-based website support widget, not a full enterprise helpdesk replacement.
View pageDirect answers
Where HiAgent fits best.
What websites are a good fit for HiAgent?
HiAgent fits ecommerce shops, service businesses, B2B websites, agencies, clinics, repair teams, booking businesses, and small support teams with repeat website questions.
How does HiAgent help ecommerce sites?
It can answer product, delivery, returns, stock, and order-support questions from approved sources while capturing high-intent shopper questions as leads.
How does HiAgent help service businesses?
It answers opening hours, booking rules, pricing-fit, coverage-area, warranty, and preparation questions, then hands off requests that need a human callback.
When is HiAgent not the right fit?
It is not a full CRM, call center, or enterprise helpdesk replacement. It is best as a website support widget with source controls and lead capture.
Use casesUseful for teams
Useful for teams
with repeat questions.
Practical support for businesses that answer the same questions every day.
E-commerce stores
Delivery, returns, orders
Logistics companies
Shipments and coverage
Clinics
Services, hours, booking
Real estate agencies
Listings and viewings
Local service businesses
Pricing and availability
SaaS companies
Plans and onboarding
Website agencies
Client support widgets
E-commerce stores
Delivery, returns, orders
Logistics companies
Shipments and coverage
Clinics
Services, hours, booking
Real estate agencies
Listings and viewings
Local service businesses
Pricing and availability
SaaS companies
Plans and onboarding
Website agencies
Client support widgets
E-commerce stores
Delivery, returns, orders
Logistics companies
Shipments and coverage
Clinics
Services, hours, booking
Real estate agencies
Listings and viewings
Local service businesses
Pricing and availability
SaaS companies
Plans and onboarding
Website agencies
Client support widgets
E-commerce stores
Delivery, returns, orders
Logistics companies
Shipments and coverage
Clinics
Services, hours, booking
Real estate agencies
Listings and viewings
Local service businesses
Pricing and availability
SaaS companies
Plans and onboarding
Website agencies
Client support widgets
Website agencies
Client support widgets
SaaS companies
Plans and onboarding
Local service businesses
Pricing and availability
Real estate agencies
Listings and viewings
Clinics
Services, hours, booking
Logistics companies
Shipments and coverage
E-commerce stores
Delivery, returns, orders
Website agencies
Client support widgets
SaaS companies
Plans and onboarding
Local service businesses
Pricing and availability
Real estate agencies
Listings and viewings
Clinics
Services, hours, booking
Logistics companies
Shipments and coverage
E-commerce stores
Delivery, returns, orders
Website agencies
Client support widgets
SaaS companies
Plans and onboarding
Local service businesses
Pricing and availability
Real estate agencies
Listings and viewings
Clinics
Services, hours, booking
Logistics companies
Shipments and coverage
E-commerce stores
Delivery, returns, orders
Website agencies
Client support widgets
SaaS companies
Plans and onboarding
Local service businesses
Pricing and availability
Real estate agencies
Listings and viewings
Clinics
Services, hours, booking
Logistics companies
Shipments and coverage
E-commerce stores
Delivery, returns, orders
Common questions01 / 10
It installs a support assistant on your website with one JavaScript snippet.
W
What is this product?
FAQ, Setup
Short answer
One website script
Useful for support teams
E-commerceLogisticsClinicsReal estateLocal servicesSaaSAgenciesBookingsE-commerceLogisticsClinicsReal estateLocal servicesSaaSAgenciesBookings
E-commerceLogisticsClinicsReal estateLocal servicesSaaSAgenciesBookingsE-commerceLogisticsClinicsReal estateLocal servicesSaaSAgenciesBookings
Product previewSee the widget
See the widget
answer with sources.
Visitors get a guided answer flow. Your team gets lead details, source context, and a clean handoff when needed.
Guided
Setup path
7d
Trial included
1
Website script
Website widgetDemo mode
Visitor
AI support
Yes. Evening delivery is available in selected areas. Ask the visitor for address and order details, then confirm coverage before promising a slot.
Delivery policy - 91% confidence
Outcome: show answer, request contact details, then hand off with transcript if needed.
Source matched
Delivery policy
Approved page and FAQ answer used
Lead captured
Name, email, question
Saved with the visitor intent
Team route
Support inbox
Transcript and source context included
See how HiAgent fits
your website.
Send your site and one question customers repeat. We will confirm fit and suggest one useful answer to test first.
No commitment. One website. One repeated customer question.