The practical details about answers, setup, handoff, and billing.
HiAgent searches the website, FAQ, document, and PDF sources connected to your workspace, then writes an answer from the most relevant approved context.
You can review missed questions and configure a human handoff. HiAgent is designed to surface a gap instead of pretending an unsupported answer is certain.
Yes. Growth and Scale include lead capture, and the dashboard keeps the submitted contact details together with the conversation that created the lead.
Yes. Human handoff is available on Growth and Scale, with the customer question and prior conversation preserved for review.
Starter supports website and FAQ knowledge. Growth and Scale add document and PDF sources for teams with broader support material.
You can configure the widget greeting, brand color, placement, response behavior, and preview the result before publishing it.
After setup, HiAgent provides a website install script and verification flow. The dashboard guides you through publishing and checking the live widget.
You can manage billing from your account. The pricing page shows the current monthly and annual options before you begin checkout.
Stop answering the same questions twice.
Build your HiAgent from the business knowledge your team already trusts.