Answer repeat questions
Give visitors direct answers from the sources the business has approved.
AI customer support widget
AI customer support widget for website visitors.
Answer repeat support questions from approved business knowledge, capture useful leads, and route uncertain conversations to a human.
Best fit
Built for repeat questions with measurable buyer intent.
Websites that get repeat support questions about products, pricing, booking, delivery, returns, policies, or service fit.
Approved sources
Website pages, FAQ answers, pricing notes, policy pages, help documents, product guides, PDFs, and setup instructions.
Capture support leads
Save the visitor email, original question, and context when follow-up is needed.
Improve missed answers
Review weak or unanswered questions and turn repeated gaps into better source content.
Question coverage
Answer the questions visitors already ask.
Product and service questions
Help visitors understand fit, availability, requirements, pricing ranges, and next steps.
Policy questions
Answer shipping, returns, booking, cancellation, warranty, and support-process questions.
Lead questions
Collect contact details for quotes, callbacks, custom orders, and account-specific help.
Escalation questions
Hand low-confidence or high-value conversations to a human with the original context.
Workflow
Source answers first. Human handoff when it matters.
01
Add approved sources
Start with the public pages and documents that already explain the business.
02
Install the widget
Place the JavaScript widget on the website and test common support questions.
03
Review real gaps
Use missed-question review to improve answers without guessing what visitors need.
Direct answers
AI customer support widget questions.
What is an AI customer support widget?
An AI customer support widget is a website chat widget that answers visitor questions automatically. HiAgent grounds answers in approved business sources and can hand uncertain questions to a human.
Can HiAgent answer from my website content?
Yes. HiAgent can use approved website pages, FAQs, documents, and PDFs, depending on the plan and source setup.
Does HiAgent replace a support team?
No. HiAgent reduces repeat questions and prepares conversations for follow-up. It is designed to support humans, not replace every support workflow.
Product previewSee the widget
See the widget
answer with sources.
Visitors get a guided answer flow. Your team gets lead details, source context, and a clean handoff when needed.
Guided
Setup path
7d
Trial included
1
Website script
Website widgetDemo mode
Visitor
AI support
Yes. Evening delivery is available in selected areas. Ask the visitor for address and order details, then confirm coverage before promising a slot.
Delivery policy - 91% confidence
Outcome: show answer, request contact details, then hand off with transcript if needed.
Source matched
Delivery policy
Approved page and FAQ answer used
Lead captured
Name, email, question
Saved with the visitor intent
Team route
Support inbox
Transcript and source context included
See how HiAgent fits
your website.
Send your site and one question customers repeat. We will confirm fit and suggest one useful answer to test first.
No commitment. One website. One repeated customer question.