Reduce answer drift
Keep responses tied to approved sources instead of broad internet knowledge.
Source-based AI chatbot
Source-based AI chatbot for controlled website answers.
Ground visitor answers in approved sources and use missed-question review to improve the content behind the chatbot.
Best fit
Built for repeat questions with measurable buyer intent.
Teams that need an AI website chatbot but do not want answers to drift away from approved business information.
Approved sources
Approved webpages, FAQ entries, documents, PDFs, product guides, policy pages, and service instructions.
Expose content gaps
See which visitor questions need better website copy or stronger FAQ answers.
Protect handoff quality
Send uncertain conversations to a human with the question and context attached.
Question coverage
Answer the questions visitors already ask.
Source-backed questions
Answer questions that are covered by connected pages, documents, FAQs, or PDFs.
Missing-source questions
Log gaps when the source content is too weak or not yet connected.
Policy-sensitive questions
Keep answers close to approved terms, policy pages, and support instructions.
Sales-support questions
Use approved product and service content to help buyers decide whether to ask for help.
Workflow
Source answers first. Human handoff when it matters.
01
Approve the knowledge
Pick the pages, FAQs, and files the chatbot should use for answers.
02
Test answer quality
Ask real visitor questions and check whether the source set is strong enough.
03
Close repeated gaps
Turn missed questions into better source material instead of guessing manually.
Direct answers
Source-based AI chatbot questions.
What is a source-based AI chatbot?
A source-based AI chatbot answers from approved business content such as website pages, FAQs, documents, and PDFs instead of relying only on open-ended model knowledge.
Why use source-based answers?
Source-based answers help keep support responses consistent with the business's actual policies, products, and service details.
Does HiAgent show source files to visitors?
No. Visitors receive the answer, while owners manage sources, answer tests, and missed-question review in the dashboard.
Product previewSee the widget
See the widget
answer with sources.
Visitors get a guided answer flow. Your team gets lead details, source context, and a clean handoff when needed.
Guided
Setup path
7d
Trial included
1
Website script
Website widgetDemo mode
Visitor
AI support
Yes. Evening delivery is available in selected areas. Ask the visitor for address and order details, then confirm coverage before promising a slot.
Delivery policy - 91% confidence
Outcome: show answer, request contact details, then hand off with transcript if needed.
Source matched
Delivery policy
Approved page and FAQ answer used
Lead captured
Name, email, question
Saved with the visitor intent
Team route
Support inbox
Transcript and source context included
See how HiAgent fits
your website.
Send your site and one question customers repeat. We will confirm fit and suggest one useful answer to test first.
No commitment. One website. One repeated customer question.