How do you install HiAgent?
Create a workspace, connect approved website or FAQ sources, test the answers in the dashboard, then paste the HiAgent JavaScript widget snippet into the website.
How it works
From website sources to support answers.
Add the widget, connect trusted knowledge, review missed questions, and let HiAgent answer visitors while your team stays in control.
How it worksFrom knowledge.
From knowledge.
To live support.
widget.html
1knowledge.add({2 pages: ['pricing', 'shipping', 'returns'],3 docs: ['service-guide.pdf'],4 faqs: true5})
Ready
Direct answers
Short answers about setup.
What sources can HiAgent use?
HiAgent can use website pages, manually written FAQ answers, documents, and PDFs depending on the active plan and source setup.
What happens when HiAgent is unsure?
Low-confidence or high-value questions can be routed to human handoff and logged as missed questions so the owner can improve the source knowledge.
Does setup require a full website rebuild?
No. The public widget is installed with one JavaScript snippet. Some hosts may need Content Security Policy allowlisting for hiagent.lt.
Knowledge sourcesGrounded in
Grounded in
your knowledge.
Use the content customers already look for: pages, FAQs, documents, policies, and support rules.
Pages
Website content
Docs
Uploaded knowledge
Rules
Fallback control
KnowledgeReady to answer
Website pages
Product and service content
FAQs
Approved support answers
Documents
PDFs and service guides
Policies
Delivery, returns, booking
Human team
Escalation route
Logs
Review answer quality
InstallationOne script.
One script.
Live on your site.
Add the widget, connect your knowledge, review conversations, and improve answers over time.
Most websites
Works with modern websites, stores, and custom apps.
Simple setup
Start with guided setup, then manage it in admin.
Source-based
Answers use approved business knowledge.
Human-ready
Capture details before routing to your team.
<script asyncsrc="https://hiagent.lt/widget.js"data-workspace="YOUR_WORKSPACE_ID"></script>
Product previewSee the widget
See the widget
answer with sources.
Visitors get a guided answer flow. Your team gets lead details, source context, and a clean handoff when needed.
Guided
Setup path
7d
Trial included
1
Website script
Website widgetDemo mode
Visitor
AI support
Yes. Evening delivery is available in selected areas. Ask the visitor for address and order details, then confirm coverage before promising a slot.
Delivery policy - 91% confidence
Outcome: show answer, request contact details, then hand off with transcript if needed.
Source matched
Delivery policy
Approved page and FAQ answer used
Lead captured
Name, email, question
Saved with the visitor intent
Team route
Support inbox
Transcript and source context included
See how HiAgent fits
your website.
Send your site and one question customers repeat. We will confirm fit and suggest one useful answer to test first.
No commitment. One website. One repeated customer question.