What is HiAgent?
HiAgent is a source-based AI customer support widget for websites. It answers visitor questions from approved business knowledge, captures leads, and hands uncertain conversations to a human.
HiAgent focuses on one job: helping website visitors get useful answers from approved business sources while owners keep lead capture, review, and handoff under control.
How workspace-scoped retrieval and human review work.
Machine-readable answers about the HiAgent product and category.
Starter, Growth, and Scale plans with guided setup.
How account, source, widget, lead, and conversation data is handled.
HiAgent is a source-based AI customer support widget for websites. It answers visitor questions from approved business knowledge, captures leads, and hands uncertain conversations to a human.
HiAgent is built for ecommerce websites, service businesses, B2B websites, agencies, clinics, local service teams, and small support teams that need controlled website support.
HiAgent is not a foundation model, call center, full CRM, or broad enterprise helpdesk suite. It is a website widget and dashboard for source-based support.
Buyers can review the public Security, Privacy, Terms, Answers, Pricing, and Contact pages before starting a trial or installing the widget.
Send your site and one question customers repeat. We will confirm fit and suggest one useful answer to test first.
No commitment. Source-grounded setup with a real preview.