Lead capture chatbot

Lead capture chatbot for support questions that turn into sales.

Answer common website questions first, then collect visitor details when the conversation needs a quote, callback, or human reply.

Best fit

Built for repeat questions with measurable buyer intent.

Ecommerce stores, service businesses, and B2B websites where support questions often reveal purchase intent.

Approved sources

Pricing pages, service descriptions, product FAQs, quote instructions, delivery policies, booking rules, and contact pages.

Capture intent early

Save the question and contact details before a visitor leaves the website.

Qualify with context

Give the team the original question, not just a blank contact form submission.

Answer before asking

Help visitors self-serve when the answer is already covered by approved sources.

Question coverage

Answer the questions visitors already ask.

Quote questions

Collect details when a visitor asks about price, scope, custom work, or availability.

Callback questions

Route booking, account, or high-value requests to a human with the conversation context.

Product-fit questions

Answer what can be answered and capture the rest when a visitor is close to buying.

After-hours questions

Turn late-night website questions into follow-up opportunities for the next business day.

Workflow

Source answers first. Human handoff when it matters.

01

Answer from sources

Use approved content to reduce unnecessary form fills.

02

Ask for contact details

Collect email and context when a human should continue the conversation.

03

Review lead quality

Use conversation history and missed questions to improve both answers and handoff rules.

Direct answers

Lead capture chatbot questions.

How does a lead capture chatbot work?

It answers visitor questions when possible and collects contact details when the visitor needs a quote, callback, or human follow-up.

Does HiAgent store the original question?

Yes. HiAgent keeps conversation context so the team can see what the visitor asked before follow-up.

Is HiAgent a CRM?

No. HiAgent captures and routes website leads, but it is not a full CRM replacement.

Product preview

See the widget
answer with sources.

Visitors get a guided answer flow. Your team gets lead details, source context, and a clean handoff when needed.

Guided
Setup path
7d
Trial included
1
Website script
Website widgetDemo mode
Visitor
AI support

Yes. Evening delivery is available in selected areas. Ask the visitor for address and order details, then confirm coverage before promising a slot.

Delivery policy - 91% confidence
Outcome: show answer, request contact details, then hand off with transcript if needed.
Source matched
Delivery policy
Approved page and FAQ answer used
Lead captured
Name, email, question
Saved with the visitor intent
Team route
Support inbox
Transcript and source context included
Start guided setup

See how HiAgent fits
your website.

Send your site and one question customers repeat. We will confirm fit and suggest one useful answer to test first.

No commitment. One website. One repeated customer question.