Reduce abandoned questions
Give shoppers quick answers before they leave the product, cart, or policy page.
Shopify support widget
AI support widget for Shopify stores.
Answer shipping, returns, product-fit, discount, and order questions from approved store sources, then capture shoppers who need human follow-up.
Best fit
Built for repeat questions with measurable buyer intent.
Shopify stores with repeat pre-purchase questions, order-support questions, and buyer hesitation on product or policy pages.
Approved sources
Shipping policy, returns page, product FAQs, size guides, contact page, warranty terms, and promotion rules.
Capture buyer intent
Save the visitor's email, question, and context when the answer needs a human.
Escalate with context
Route low-confidence or high-value questions with the original transcript and matched source.
Question coverage
Answer the questions visitors already ask.
Delivery and returns
Shipping times, return windows, exchanges, pickup rules, and damaged-order next steps.
Product fit
Sizing, compatibility, ingredients, materials, warranty coverage, and common buying objections.
Pricing and promotions
Discount rules, bundle questions, payment options, and plan or subscription details.
Order support
Order-status guidance, contact collection, and handoff when account-specific help is needed.
Workflow
Source answers first. Human handoff when it matters.
01
Connect approved store sources
Start with the pages shoppers already rely on: shipping, returns, product FAQs, and policies.
02
Install one website widget
Use the HiAgent script on the store theme or site area that supports custom JavaScript.
03
Review missed questions
Turn repeated weak answers into stronger FAQ sources and route unclear questions to the team.
Direct answers
Shopify support widget questions.
Can HiAgent answer Shopify product and policy questions?
Yes. HiAgent can answer from approved store pages, FAQs, documents, and PDFs, depending on the plan and source setup.
Is HiAgent a full Shopify admin replacement?
No. HiAgent is a website support widget and dashboard. It is best for visitor questions, lead capture, missed-question review, and human handoff.
How is HiAgent installed on a Shopify store?
The dashboard provides a JavaScript widget snippet. Use it where the store theme or website setup allows custom scripts.
Product previewSee the widget
See the widget
answer with sources.
Visitors get a guided answer flow. Your team gets lead details, source context, and a clean handoff when needed.
Guided
Setup path
7d
Trial included
1
Website script
Website widgetDemo mode
Visitor
AI support
Yes. Evening delivery is available in selected areas. Ask the visitor for address and order details, then confirm coverage before promising a slot.
Delivery policy - 91% confidence
Outcome: show answer, request contact details, then hand off with transcript if needed.
Source matched
Delivery policy
Approved page and FAQ answer used
Lead captured
Name, email, question
Saved with the visitor intent
Team route
Support inbox
Transcript and source context included
See how HiAgent fits
your website.
Send your site and one question customers repeat. We will confirm fit and suggest one useful answer to test first.
No commitment. One website. One repeated customer question.