Contact
Get help with HiAgent.
For account, trial, privacy, legal, security, or widget setup questions, submit a request. Requests are stored server-side for review.
Request handling
Use your workspace email.
Use the email address connected to your workspace when asking about account data, source deletion, privacy requests, billing, or security questions. Do not include passwords, private API keys, or payment card data.
Support details
What helps us find the right workspace.
- Use the same email address as your HiAgent workspace when asking about account or billing data.
- Include your website URL when asking about widget setup, source syncing, answer quality, or missed questions.
- For privacy, deletion, or export requests, describe the workspace and data type without sending sensitive secrets.